Privacy Policy
Lucky Home Foods respects your personal privacy and is committed to protecting the personal data you share with us.
1. Information We Collect
When you visit or make a purchase on our website, we collect:
- Personal Details: Name, shipping address, billing address, email address, and mobile phone number.
- Order Information: Details regarding the products purchased, transaction date, and delivery preferences.
- Device & Usage Data: IP address, browser type, and browsing interaction on our site to improve user experience.
2. How We Use Your Information
We use your information solely for:
- Processing, fulfilling, and delivering your orders.
- Sending SMS/WhatsApp/email updates regarding order confirmation and tracking.
- Providing customer support and handling inquiries.
- Sending promotional offers or newsletters (only if you opt-in; you may unsubscribe at any time).
3. Payment Security
We do not store your debit card, credit card, or net banking credentials on our servers. All financial transactions are processed securely through RBI-compliant third-party payment gateways (such as Razorpay / Cashfree) encrypted with SSL technology.
4. Third-Party Sharing
We never sell, rent, or trade your personal information to third parties. We share data only with trusted service partners strictly necessary to operate our business:
- Logistics & Courier Partners: To deliver your packages.
- Payment Gateways: To process secure transactions.
5. Contact Information
For any privacy questions or data updates, please contact us at:
- Email: LuckyHomeFoods26@gmail.com
- Phone / WhatsApp: +91 62819 14969
- Business Address: 8-101, Opposite Baba St, Hanuman Nagar, Hanuman Junction, 521105